Think marketing and customer service are two completely separate departments? Think again. The two departments are intertwined: marketing will draw the customers in, and the customer service will extend the marketing efforts. Customer service is the reason customers will come back, and it is the underlying value that will drive your business. But how do […]
Consumer & Market Insights (CMI) is a performance management company specializing in project management, conference management, market research, training & coaching and management consulting services.
With each client, CMI identifies and addresses current and emerging opportunities and challenges with actionable, low-risk, high value solutions.