Think you can just focus on acquiring new customers? Think again! It can cost up to five times more to win new customers than it does to keep existing ones. Customer retention is your bread and butter; your existing customers are the ones you need to focus on. Below are some strategies on how to […]
Consumer & Market Insights (CMI) is a performance management company specializing in project management, conference management, market research, training & coaching and management consulting services.
With each client, CMI identifies and addresses current and emerging opportunities and challenges with actionable, low-risk, high value solutions.