Our Marketing Research team boasts more than 50 years of combined experience in providing management and global oversight in marketing research and customer service assessment. Our specialties include:
- Program development
- Mystery shopping
- Focus group facilitation
- Survey design
- Emerging market initiatives
- Implementation strategies
- Benchmarking of internal departments and competitors
- Qualitative and quantitative evaluations
- Process improvement
Over the years, we have helped a number of government agencies, municipalities, universities and corporate entities acquire valuable consumer data that has been a catalyst of change in marketing strategies, revenue solicitation, and construction plans.
Whether you need a highly technical approach or a practical, how-to roadmap for change, our style of effective communication, facilitation, and collaboration leads to bottom-line results.